PRIVACY POLICY
Zizz Technologies Ltd ("Zizz", "we", "our", or "us") is committed to safeguarding your personal data and upholding your fundamental privacy rights. This Privacy Policy details how we collect, process, secure, and disclose your information when you interact with our website (usezizz.com), mobile applications, APIs, and offramp services.
We do not sell, rent, or trade your personal information to advertisers. Data collected is strictly utilized to facilitate instant, freeze-free stablecoin conversions, verify compliance under anti-money laundering (AML) laws, and protect your banking accounts from illicit transfer exposure.
1. INTRODUCTION & SCOPE
This Privacy Policy applies to all users, waitlist registrants, customers, and visitors who access or use our services. By submitting information to Zizz or utilizing our platform, you acknowledge and agree to the practices outlined herein.
Zizz complies with the Nigeria Data Protection Regulation (NDPR), the Nigeria Data Protection Act (NDPA), and international benchmark data privacy frameworks including the General Data Protection Regulation (GDPR) where applicable.
2. INFORMATION WE COLLECT
We collect information necessary to deliver seamless, compliant, and fraud-resistant financial operations. The categories of data we collect include:
- Full Legal Name (First and Last Name)
- Email address and telephone number
- Unique username identifier (e.g.
@username) - Government verification details (BVN, NIN, National ID, or Voter Card) for identity-verified accounts
- Verified Nigerian bank account details (Account Name, Bank Name, Account Number)
- Dedicated virtual account transaction logs
- Offramp history, conversion rate locks, and timestamps
- Invoice issuance and counterparty settlement details
- Public wallet addresses (USDT / USDC deposit addresses)
- On-chain transaction hashes, gas consumption, and network IDs
- IP address, browser type, device fingerprints, and operating system
- Telemetry, performance logs, and interaction timestamps
- Registration timestamp and referral sources
- Product feedback, survey submissions, and feature preferences
- Support tickets and customer care transcripts
3. HOW WE USE YOUR INFORMATION
We process your personal information strictly for legitimate commercial and regulatory purposes, including:
- Executing Conversions & Settlements: Converting your stablecoins (USDT/USDC) to local fiat (Naira) at locked rates and depositing funds directly into your verified bank account.
- Post-No-Debit (PND) & Fraud Prevention: Implementing closed-loop payout controls ensuring outbound settlements only route to verified account owners, eliminating illicit P2P contamination.
- Regulatory & AML Compliance: Fulfilling our statutory Know-Your-Customer (KYC) and Anti-Money Laundering (AML) reporting obligations under Central Bank of Nigeria (CBN) and NFIU directives.
- Communications & Alerts: Sending transactional emails (via Mailtrap), rate-alert triggers, waitlist onboarding updates, and platform security notices.
- Platform Security & Diagnostics: Monitoring network integrity, preventing denial-of-service exploits, and improving system response latency.
4. LEGAL BASES FOR PROCESSING
Under the Nigeria Data Protection Act and global data protection laws, our processing activities are grounded on the following legal bases:
Processing required to fulfill our terms of service, execute your offramp orders, and deliver funds.
Mandatory compliance with anti-financial crime laws, taxation statutes, and regulatory auditing rules.
Preventing fraud, safeguarding liquidity reserves, maintaining platform stability, and securing accounts.
Explicit permission given by you when subscribing to product updates, surveys, and promotional waitlist emails.
5. DATA SHARING & THIRD-PARTY DISCLOSURES
We do not sell personal data. We disclose your information only to trusted third parties in strict alignment with this policy:
- Banking & Liquidity Settlement Partners: Licensed commercial banks, payment switches, and liquidity providers that process your direct Naira bank payouts.
- Identity Verification Providers: Regulated identity service providers and KYC/AML screening engines to validate BVN/NIN credentials.
- Infrastructure & Service Providers: Secure cloud infrastructure, database hosting, and email delivery providers (e.g., Mailtrap, MongoDB Atlas).
- Law Enforcement & Regulatory Authorities: Law enforcement or judicial bodies when strictly mandated by a valid court order, subpoena, or statutory regulation.
6. DATA SECURITY & RETENTION
We deploy institutional-grade technical and organizational safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
- Encryption: All data in transit is encrypted using modern TLS 1.3 cryptographic protocols. Critical identifiers at rest are encrypted using AES-256 standards.
- Access Control: Strict role-based access restrictions (RBAC) and mandatory multi-factor authentication for internal systems.
- Retention Schedule: We retain transaction logs for up to 5 years in compliance with statutory financial regulations (CBN/AML guidelines), after which records are securely anonymized or destroyed.
7. YOUR PRIVACY RIGHTS
Subject to statutory and regulatory limitations, you maintain comprehensive rights over your personal data:
Request a full copy of the personal information we hold about you.
Correct inaccurate, incomplete, or outdated information.
Request deletion of your data when no longer legally required for regulatory retention.
Unsubscribe from marketing announcements and waitlist newsletters at any time.
8. COOKIES & TRACKING TECHNOLOGIES
We utilize cookies and local storage tokens to preserve your UI preferences (such as light/dark mode selection) and ensure website security. We also use Google Tag Manager to analyze aggregated web traffic without collecting sensitive personal financial credentials.
9. CONTACT & DATA PROTECTION INQUIRIES
If you have inquiries regarding this Privacy Policy, wish to exercise your data protection rights, or would like to submit feedback to our Data Protection Officer (DPO), please reach out to us:
Email: privacy@usezizz.com / support@usezizz.com
Zizz Technologies Ltd • Lagos, Nigeria